Booking, Cancellation and Refund Policy

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• Train tickets are booked as per IRCTC rules and availability.
   
• All passenger details must be entered correctly at the time of booking.
   
• Tatkal bookings are subject to IRCTC time windows and regulations.
   
• Agent service charges and IRCTC convenience fees apply.
   

• A valid government-issued photo ID is mandatory during train travel.
   
• Accepted IDs include Aadhaar Card, Passport, Voter ID, PAN Card, Driving Licence, or Government-issued Photo ID.
   
• The passenger must carry the original ID used for verification at the time of journey.
   
• Name on the ticket must match the ID proof.
   

• Ticket cancellations are processed strictly as per IRCTC cancellation rules.
   
• Refund amounts depend on ticket type, class, and time of cancellation.
   
• Confirmed Tatkal tickets are non-refundable, except if the train is cancelled.
   
• Refunds are credited after successful cancellation, as per IRCTC timelines.
   
• Agent service charges and convenience fees are non-refundable.
   
• OTP verification sent to the passenger’s registered mobile number may be required for refund processing.
   

All rail bookings, cancellations, and refunds are governed by IRCTC policies, which are subject to change from time to time.